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• For same day delivery, orders must be placed before 1pm.

• Deliveries are currently unavailable on Sunday.

• If the recipient is not there to receive the flowers they will be left in a safe place with a calling card left in the mail, detailing when & where the flowers have been left.

• Business deliveries will be completed between 9am and 5pm, unless specified.

• Should the address be incorrect at the time of delivery, an additional delivery fee will be charged to the new address.

• Surcharge will be applied at processing of payment.

• With certain products, due to seasonal changes, some flowers may need to be substituted to a similar flower & colour. 

• Colours of wrapping and containers may vary due to stock availability.

• Once orders have been delivered, there is a no refund policy. However, we will happily replace any damaged goods once they have been brought back to the store.